Privacy Policy

Welcome to Arrowbex.com (“Website”) operated by Arrowbex (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or submit information through our forms.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you complete a form on our Website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Service address

  • ZIP/postal code

  • State of residence

  • Utility provider or account-related information (when applicable)

  • Any additional information you voluntarily provide

Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

  • Cookies and similar tracking technologies

We may also use trusted third-party technologies such as TrustedForm, Jornaya LeadID, Google Analytics, Meta Pixel, and similar tools to help verify leads, improve marketing performance, prevent fraud, and analyze website usage.

2. How We Use Your Information

We may use your information to:

  • Respond to your inquiries.

  • Match you with products or services you request.

  • Contact you by phone, email, or SMS regarding your request.

  • Verify and validate submitted leads.

  • Improve our Website and customer experience.

  • Detect fraud and maintain security.

  • Comply with legal and regulatory requirements.

  • Conduct internal analytics and reporting.

3. Lead Distribution

Arrowbex.com is a lead generation platform.

By submitting your information, you expressly authorize arrowbex to share your information with our trusted business partners, service providers, licensed contractors, suppliers, or marketing partners who may contact you regarding products or services you requested.

These communications may be made by:

  • Telephone

  • Mobile phone

  • Email

  • SMS/Text message

  • Automated dialing systems

  • Artificial or prerecorded voice messages, where permitted by law

Providing your information constitutes your consent to receive such communications. Your consent is not a condition of purchasing any product or service.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences.

  • Improve Website functionality.

  • Analyze visitor behavior.

  • Measure advertising effectiveness.

  • Prevent fraud.

  • Validate lead submissions.

You may disable cookies through your browser settings; however, some Website features may not function properly.

5. Information Sharing

We may share your information with:

  • Service providers performing services on our behalf.

  • Marketing partners.

  • Utility providers and energy suppliers.

  • Licensed contractors.

  • Analytics providers.

  • CRM and customer support platforms.

  • Compliance and fraud prevention vendors.

  • Government agencies or legal authorities when required by law.

  • A purchaser or successor in the event of a merger, acquisition, or sale of assets.

We do not sell your personal information in exchange for money. However, certain sharing activities for lead generation or advertising purposes may be considered a “sale” or “sharing” under applicable privacy laws.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage method is completely secure.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide requested services.

  • Maintain business records.

  • Resolve disputes.

  • Enforce agreements.

  • Comply with legal obligations.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information.

  • Correct inaccurate information.

  • Delete your information.

  • Request a copy of your information.

  • Opt out of certain marketing communications.

  • Withdraw consent where applicable.

To exercise these rights, please contact us using the information below.

9. Email and SMS Communications

You may opt out of promotional emails by clicking the unsubscribe link included in our emails.

You may opt out of SMS messages by replying STOP to any text message you receive.

Please note that transactional or service-related communications may still be sent when necessary.

10. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our Website is intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Changes become effective immediately upon posting the revised version on this page. The Effective Date above indicates the latest revision.

13. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

Website: Arrowbex.com

Email: Info@arrowbex.com

If you have questions about your personal information or wish to exercise your privacy rights, please contact us using the email above.